Smoke & Ember
Privacy Policy
This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, or inquire about catering.
Overview
What this policy covers
We collect limited information to operate our site, respond to messages, and improve your experience. We do not sell your personal information.
Information you provide
When you contact us, you may provide details such as your name, phone number, email address, and message content.
Information collected automatically
Like most websites, we may collect technical data such as IP address, browser type, device information, and pages viewed to help maintain and improve the site.
Cookies & similar technologies
We may use cookies or similar tools for basic site functionality and analytics. You can control cookies through your browser settings.
How we use information
We use information to respond to inquiries, provide requested services (including catering), maintain site security, and understand how our site is used.
Privacy details
Common questions about data, sharing, and your choices.
Do you sell my personal information?
No. We do not sell personal information.
Do you share information with third parties?
We may share information with service providers that help us run our website (for example, hosting or analytics). They are only permitted to use it to provide services to us.
How long do you keep messages?
We keep contact form submissions and emails as long as needed to respond and for business recordkeeping, unless a longer retention period is required by law.
How do you protect information?
We use reasonable administrative and technical safeguards to protect information. No method of transmission or storage is 100% secure.
What about links to other sites?
Our website may link to third-party sites. Their privacy practices are governed by their own policies.
How can I request changes or deletion?
Contact us and tell us what you’d like updated or removed. We’ll respond as required by applicable law.